Policies
Store Policy
Preserved from the existing Dollish Pink website.
Customer Care
It is Dollish Pink Extension’s policy and responsibility to provide excellent service to the public. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. High quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is truly helpful in the long run. The purpose of this policy is to establish uniform standards and procedures for responding to customer feedback, thus making sure those responses are timely and that issues do not “fall through the cracks.” The policy strives to treat every interaction with the public as an opportunity to produce a satisfied customer, or at least one who feels that he or she was listened to and taken seriously, even if it was not possible to meet his or her request. Customer feedback comes to Dollish Pink in many ways. This policy outlines a procedure for responding to complaints, requests for service and questions that come to the Dollish Pink Office through a customer visit, call, letter or email. Departments are expected to use similar standards and procedures for the complaints, requests and questions that come directly to the department and not through the Dollish Pink Extensions store. The policy is not intended to cover: • Complaints about the performance of specific employees, which are handled by the department manager in conjunction with the owner. • Claims for damages, which are to be filed with the Dollish Pink Insurance carrier.
Privacy & Safety
Our full Privacy Policy (last updated November 04, 2021) is available on the Privacy Policy page.
Wholesale Inquiries
Dollish Pink Extensions does not partake in any wholesale distribution.
Payment Methods
PAYPAL Offline Payments
